Cocopar Privacy Policy (EU GDPR Compliant)
Effective Date: July 15, 2025
1. Who We Are
We are Cocopar, a company selling portable monitors. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or purchase from us within the European Economic Area (EEA).
2. What Data We Collect
- Contact details (name, email, phone number)
- Order and payment information
- Device and browsing info (IP address, browser type, etc.)
- Cookies and usage data
- Marketing preferences (if you subscribe to our newsletter)
3. How We Use Your Data
- Process and deliver your orders
- Respond to customer service requests
- Improve our website and services
- Send marketing emails (only if you opt in)
- Comply with legal obligations
4. Legal Basis for Processing
- Your consent (for marketing and optional cookies)
- To fulfill a contract (when you place an order)
- Our legitimate interest (for analytics and service improvement)
- Legal requirements (e.g. tax or fraud prevention)
5. Sharing Your Data
We may share your data with:
- Payment processors
- Shipping and logistics partners
- Technical service providers
All partners are required to protect your data under GDPR.
6. Data Storage & Transfers
We store your data securely. If data is transferred outside the EEA, we use safeguards like EU Standard Contractual Clauses.
7. Your Rights
You have the right to:
- Access your personal data
- Correct or delete your data
- Withdraw consent at any time
- Object to processing or request data portability
- File a complaint with your local data authority
To exercise your rights, please contact us:
Email: service@cocopar.net
Phone: UK +44 8000 988223
US +1 8886660082
8. Cookies
We use cookies for basic functions and analytics. Non-essential cookies are only used with your consent. You can manage your cookie preferences at any time on our website.
9. Data Retention
- Order and legal records: up to 6 years
- Marketing data: until you unsubscribe
- Cookies: up to 13 months
10. Contact Us
If you have questions or concerns about your data or this policy, feel free to contact us:
Email: service@cocopar.net
Phone: UK +44 8000 988223
US +1 8886660082
